andy1027
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Flaky connection - Belfast - Intermittent
Moved home recently this year and took our VM kit with us as per the moving home process. We've had a good connection using the Super Hub 3 (in Modem mode). In the last two weeks we have noticed the connection to be flaky and has dropped out completely at times. We have rebooted our kit several times and checked the connections on all the cabling. I took a look at the power levels on the super hub and have had a BB monitor running for the last few days to try and get a look on this. Would be grateful for a forum moderator to run some tests on our line to ascertain if we need a technician to visit. Thank you See below BB snapshot graph and stats from the modem. SUPER HUB 3.0 (Modem Mode) Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 203000000 9.1 40 256 qam 9 2 139000000 8.8 37 256 qam 1 3 163000000 10.4 40 256 qam 4 4 171000000 10.5 40 256 qam 5 5 195000000 9.5 40 256 qam 8 6 227000000 9.1 40 256 qam 12 7 235000000 9.5 40 256 qam 13 8 243000000 9.5 40 256 qam 14 9 251000000 10 40 256 qam 15 10 275000000 10.8 40 256 qam 18 11 283000000 11.5 40 256 qam 19 12 307000000 12.1 38 256 qam 22 13 315000000 11.9 40 256 qam 23 14 331000000 11.9 40 256 qam 25 15 339000000 11.5 40 256 qam 26 16 347000000 11.5 40 256 qam 27 17 355000000 11.4 40 256 qam 28 18 363000000 11.4 40 256 qam 29 19 371000000 11.3 40 256 qam 30 20 379000000 10.9 38 256 qam 31 21 387000000 11.6 40 256 qam 32 22 395000000 12 40 256 qam 33 23 403000000 12.3 40 256 qam 34 24 419000000 12.4 40 256 qam 36 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40.3 4376587 979414 2 Locked 37.6 5606647 2738070 3 Locked 40.3 3649776 1663622 4 Locked 40.3 3666532 1477538 5 Locked 40.3 3604484 1045672 6 Locked 40.3 3349111 627535 7 Locked 40.3 3272514 547070 8 Locked 40.3 3186905 473055 9 Locked 40.3 3097264 413716 10 Locked 40.3 2783774 256886 11 Locked 40.3 2679305 220738 12 Locked 38.9 2361308 132667 13 Locked 40.3 2245594 111520 14 Locked 40.9 2044959 82102 15 Locked 40.3 1961773 71707 16 Locked 40.9 1834799 58936 17 Locked 40.3 1746267 51260 18 Locked 40.3 1712543 47918 19 Locked 40.3 1553984 37356 20 Locked 38.9 1494439 33636 21 Locked 40.3 1431158 30873 22 Locked 40.3 1328795 26236 23 Locked 40.3 1201483 19707 24 Locked 40.3 1117144 18647 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 49600000 45.3 5120 64 qam 1 2 23600000 46 5120 64 qam 5 3 30100000 46 5120 64 qam 4 4 36600000 45 5120 64 qam 3 5 43100000 46.5 5120 64 qam 2 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 4 0 2 ATDMA 0 0 14 0 3 ATDMA 0 0 2 0 4 ATDMA 0 0 7 0 5 ATDMA 0 0 3 0Re: Flaky connection - Belfast - Intermittent
Network Log Time Priority Description 02/10/2024 21:07:29 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 20:18:12 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 18:54:6 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 18:38:50 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:47:30 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:46:56 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:45:52 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:45:48 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:45:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:45:16 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:44:49 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:44:40 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:44:28 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:44:23 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:43:56 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:43:47 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:43:11 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:42:51 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:42:27 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/10/2024 13:42:7 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; General Configuration Network access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode Docsis30 Config file rkldJKDHSUBsgvca69834ncxv Primary Downstream Service Flow SFID 31122 Max Traffic Rate 143750047 Max Traffic Burst 42600 Min Traffic Rate 0 Primary Upstream Service Flow SFID 31119 Max Traffic Rate 22000047 Max Traffic Burst 42600 Min Traffic Rate 0 Max Concatenated Burst 42600 Scheduling Type BestEffortRe: Microsoft are changing the way their emails sync
Its quite possible actually! I have access to another Outlook.com account for a charity I do some work with, and its mailbox was upgraded a while ago to the new Outlook.com ... long before June 30th though... As you referenced in your post, the back end infrastrucutre has also been upgraded. Becuase when I attach the charity mailbox to Outlook 2016 it no longer says 'Active Sync' but rather, Microsoft Exchange. Switching between the charity account back to mine is annoying becuause it constantly reminds me that Im still awaiting on the upgrade lol.
