jacquildavies
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Joined 13 years ago
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Problems downloading emails onto iPad
Hi Over the last few days most emails haven’t been downloaded onto my iPad using the ‘Mail’ app. It keeps telling me that my password is incorrect but very occasionally one will slip through so that can’t be the problem. The emails are all downloaded onto my iPhone with no problem at all. Has anyone got any idea what’s going on and how to solve it? Thanks1.9KViews0likes3CommentsProblems changing password
Hi i am trying to change my main VM password but keep getting an error message saying I can’t use that password even though it shows it is a strong one. It offers a strong password but even with this, it says the same! I hope someone can help me out! Thanks Jacqui204Views0likes0CommentsChanging password problem
Hi i am trying to change my main VM password but keep getting an error message saying I can’t use that password even though it shows it is a strong one. It offers a strong password but even with this, it says the same! I hope someone can help me out! Thanks Jacqui207Views0likes1CommentFree phone with Digital Voice
Hi. I have just taken out a new contract for broadband and Digital Voice. I have seen several times on the community that when you are changed to Digital Voice you get a new free phone to go with it. Please tell me this is true! I’m having issues with my current phone and Digital Voice. Hoping for a positive reply! Many thanks.488Views0likes2CommentsRe: Can’t change login password
Hi again. I have got into my Virgin Media account through Chrome. However, it signed me in using my face and I therefore don’t know what my password is! Should I just change it within my account? I’m not very good with this sort of thing! Many thanks309Views0likes1CommentRe: Can’t change login password
Hi Ayisha_B Thanks for your reply. I will try what you suggest. However as I had tried to change my password I also have to put in a new email address. Can you suggest the best way to do this. Btw do you know why I can’t use my ntlworld or Virgin Media email addresses? Kind regards, Jacqui311Views0likes0CommentsCan’t change login password
I seem to be going round in circles. First I can’t use my NTL address to login - for some reason I have to use an email address without NTL or Virgin Media, so I’m using my gmail address. I am now trying to reset my password - I’ve used one of my own but it keeps telling me “you can’t use that password. Please choose another”. So I enter a password which was suggested to me. Yet again it comes up with the same message. I have tried this several times with no luck. So now it seems I’m in limbo and unable to access my account. Can anyone get through this mess of changing email and password. I really hope you can! Many thanks.364Views0likes4Comments