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jacquildavies's avatar
jacquildavies
Up to speed
6 months ago

Problems downloading emails onto iPad

Hi

Over the last few days most emails haven’t been downloaded onto my iPad using the ‘Mail’ app. It keeps telling me that my password is incorrect but very occasionally one will slip through so that can’t be the problem. The emails are all downloaded onto my iPhone with no problem at all. Has anyone got any idea what’s going on and how to solve it?

Thanks 

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    6 months ago

    Hi jacquildavies,

    Sorry to hear you're having some issues with your emails. 

    Have you been through the help here if you take a look at "Setting your app password to use an Email app" 

    Alex_Rm

    • jacquildavies's avatar
      jacquildavies
      Up to speed
      6 months ago

      It seems to have righted itself now! No idea why! Thanks for your advice Alex_RM

      • Ashleigh_C's avatar
        Ashleigh_C
        Icon for Forum Team rankForum Team
        6 months ago

        That's great to hear and thank you for letting us know jacquildavies 

        Please do let us know if the issue reoccurs or if you need any help in the future and we will do all we can to assist.