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jacquildavies's avatar
jacquildavies
Up to speed
2 years ago

Changing password problem

Hi

i am trying to change my main VM password but keep getting an error message saying I can’t use that password even though it shows it is a strong one. It offers a strong password but even with this, it says the same! 

I hope someone can help me out!

Thanks

Jacqui

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  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    2 years ago

    Hi jacquildavies 

    Welcome back to our community forums and sorry to hear you are having issues when trying to reset your VM password. We can understand the inconvenience caused. To best look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon.

    Thanks,