nbaker
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Joined 16 years ago
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Home Phone Issue
A while back, 6-8 weeks maybe I got sent a voip adapter through the post with instructions stating not to plug it in before a certain date of which I will be notified nearer the time and will also get a reminder before the switchover. Last week I phoned home to let the Mrs know what time a tradesman would be calling and left a message to that effect. When I got home from work I asked her if she got the message ok and said no and the phone hasn't rung all day. It turns out there is no dial tone at my home phone and I do not know how long it has not been working for. So much for the letter and reminders of the switchover date, I am not impressed....27Views0likes2CommentsRequesting CM IP Address
Hi, I have recently upgraded to 1 gig internet access and received my new Hub 5 router which I have connected but I cannot get passed the Requesting CM IP Address how long should this take? I tried for around 2 hours yesterday and so far 4 hours today. Does Virgin need to do something their end to enable this ? If it doesn’t connect soon I will have to reconnect the old Hub 3, which is what I did yesterday. Thanks Nigel.1.6KViews0likes9CommentsUpgrade Broadband Online Not Working
Hi, I have been trying to upgrade my broadband speed online over the last couple of days but I keep getting the following message: Sorry about that Our website can't process this at the moment but our amazing chat team are on hand to support you. I know I could phone up but I much prefer doing everything online. Can you look into this for me, please?310Views0likes1Comment