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SpacePhoenix · 03-08-2023

Got a new O2 SIM and I thought that the old Virgin SIM had been deactivated as it wasn't showing the network name on the home screen. I swapped the SIMs over and the new SIM is only doing outgoing calls. Popped the old SIM into the second SIM slot an...

SpacePhoenix · 14-03-2023

How do I book an engineer to look at my parent's landline? It's very scratchy and can be hard to hear people on it.They have it connected to the main phone socket via an extension lead as the phone's cord is too short.AFAIK their TV and broadband are...

SpacePhoenix · 10-06-2022

Are Virgin working their way through the country if so when is the Bournemouth/Poole area approx due to be done?Is fibre all the way into the home required before it can happen? I don't believe that the area hasn't gone over yet to fibre all the way ...

SpacePhoenix · 25-08-2021

I was reading somewhere that some features of the TIVO boxes are exclusive to TIVO boxes and so wouldn't be allowed to be on the 360 boxes. Is there a list of them features somewhere?

SpacePhoenix · 25-08-2021

I was reading the other day that the old copper phone networks are going to be axed within the next 2-3 years and so everyone will have to use VoIP phones. When is the phone capability of the Superhubs due to be enabled?

SpacePhoenix

How far away from the box is the router?

SpacePhoenix

@japitts wrote:What do you mean by "leaked everywhere"? The only thing that I can think of that might be in the brick which could leak are capacitors

SpacePhoenix

Also if you've got more than one box, does the problem only happen on one box or all the boxes?

SpacePhoenix

That error (known as the Green Screen Of Death - GSOD) means that the hard drive in the box has died and you'll need a new box. If it's an old TiVo box it'll be replaced with a V6 which requires a separate Virgin broadband connection

SpacePhoenix

Before you tried the phone this week, do you have any idea when it was last used to make a call? I believe that for some mobile operators if a PAYG SIM isn't used for a while, it gets deactivated and the number recycled. Someone from the forum team s...

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Virgin To O2 Move Failed?

Problem with my parent's landline (Needs engineer)

Phone switchover to VoIP requirements

360 Features v TIVO Features

Enabling of VoIP

Re: TiVo box not connecting

Re: Power pack for my set top box broke

Re: C4 & ITV apps not working

Re: Critical error on tivo box

Re: Virgin Mobile Account Cancelled without account holders knowledge