SMaster
On our wavelength
Joined 14 years ago
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Pathetic new contract offer
I’m a long standing, loyal customer of VM. My package is a good price, I admit but the offers I’m getting to renew are INSANE. £60 increases!! The intentional call centre staff don’t seem to understand why that isn’t ok! How the heck do I speak to a retentions colleague in the UK just like I always used to?1.2KViews1like10CommentsRe: 360 box on way out?
We have three upgraded v6 boxes. Though the box shows the thumbnails for our existing recordings on the “recordings” menu, they don’t play. The error CS2200 is shown. In addition, the box reports it’s at 0% capacity in the top left. When I choose to only show “recordings on this box” they are not shown.809Views0likes2CommentsRe: 360 box on way out?
Hi Roy Thanks for the comment! The HDD is not totally defunct, it will record live and replay on delay, but we do get a bunch of failures and errors our other boxes do not. I was wondering whether it’s developing bad sectors and whether a format might help? Is there a too like scandisk to flag bad sectors on the drive? Tbh I’m not sure these boxes even have HDD - might be SSD or even M2?844Views0likes4Comments360 box on way out?
Our living room box is starting to misbehave. It’s recently failed to record planned shows, then Netflix wouldn’t work, now this evening all our planned recordings for that box have vanished. Recordings already on the disk can be viewed. Any advice? I’ve tried a factory reset to no avail. Feels like a failed HDD…906Views0likes7CommentsBilling - 45% increase?!!! What the heck!
Good evening i just got an email from VM for my bill. My usual payment of £80 has been adjust by indexation by…. Wait for it… 45%. My new bill is £116.37 plus phone bill. Disgraceful!! Someone from VM please advise how I can correct t this mistake?Solved643Views0likes4Comments