SMaster
2 years agoOn our wavelength
Billing - 45% increase?!!! What the heck!
Good evening
i just got an email from VM for my bill. My usual payment of £80 has been adjust by indexation by…. Wait for it… 45%. My new bill is £116.37 plus phone bill. Disgraceful!!
Someone from VM please advise how I can correct t this mistake?
Thanks for reaching out to us SMaster, and sorry to hear that the bill has come as a surprise to you.
I'd concur with the advice offered and would point you towards calling our team from 8am Monday to Sunday to see if a new deal can be struck at a price that's suitable for you
Do feel free to let us know if any assistance is required.
Thanks,
David_Bn