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DancinDiva · 25-10-2023

NTLworld email not working - "An error occurred inside the server which prevented it from fulfilling the request."Nothing about it in Service Status.I notice that over the past couple of weeks other people have the same problem - No solution and it ...

DancinDiva · 05-08-2023

Yet again, I am getting the message:Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.Is this just an NTLWorld problem a...

DancinDiva · 08-07-2023

Today is supposed to be my switchover day. Got a welcome text and the link to the app but the app isn't loading (swirling circle). Also got a text to log into MyO2 from a pc, laptop or tablet to change my password but I get an error -"It looks like...

DancinDiva · 26-01-2023

I can log into my email account (on both my laptop and phone) and I can send emails but I am not receiving any. I have removed all filter rules and have logged out and logged back in again but still no new emails are being received - which is a probl...

DancinDiva · 10-08-2022

Following negotiations with the Retentions department, my package fee was set £30 per month.However the next month, my package fee was increased to £34 per month without any notification. However, as stated on that bill that it "includes no charges...

DancinDiva

TBH I haven't raised a complaint because of previous experiences of wasting my time in doing so - e.g. the links to the forms don't work, I don't get a response yet VM say they have tried to contact me or they just brush me off and can never get thro...

DancinDiva

Thanks Ashleigh. Looking through the other responses on this thread and similar threads, it does seem to be an intermittent problem with NTLworld email accounts. Does VM actually acknowledge that there is a problem?The lack of response from VM is dis...

DancinDiva

I kept checking yesterday evening and this morning but it still had the same error when trying to send an email (NTLWORLD.com. However, I am relieved to report that it is now working again.

DancinDiva

And it;s happened to me again - just when I need to send an important email! I guess that I won't be able to do that tonight.

DancinDiva · 30-10-2023

After 5 hours of not being able to send emails this morning, can now send them. Do you have any idea on what is causing this intermittent (but rather annoying) problem? Other people have reported it as well. p.s. Can I edit my original post rather ...

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Email not working (error inside server message)

NTLWorld email account is currently unavailable (again! )

MyO2 switchover problems

Emails not being received

Package fee increased without notification

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