ContributionsMost RecentMost LikesSolutionsRe: TV on the Go app setting Ok, thanks for the reply. Re the app, yes it cuts audio from same device. I guess it just boils down then to feedback that having an option or setting on the app to stop that happening would be useful. I get that the app allows watching TV, but it could cut other apps at that stage, not whenever it is opened. TV on the Go app setting The TV on the Go app is really irritating in that as soon as I open it on my iphone, any other app like Spotify or BBC Sounds stops it’s play via my Bluetooth speaker. So, if I am listening to some music and want to check what's on TV later, the music stops within seconds of opening the app. I assume it takes over the Bluetooth connection immediately rather than when actually needed to play video/sound/tv. Is there a setting somewhere that can stop this happening? Wifi keeps dropping out several times daily Hi, This is becoming a pattern each day over the last week or so. The wifi drops out regularly during each day. My phone still shows the wifi indicator, but there is no external connection. Service status shows no issues, it either reconnects within a few minutes or a router reboot does the trick. It’s become irritating and disruptive though. I can’t find anywhere to get help other than the constant advice to reboot. Which feels like a sticking plaster on a bigger issue. Is there a way to check what that problem might be and get it fixed? Re: TV on the Go app setting Yeah, sorry, that was poor typing. VM emailed, probably an auto one, to ask if the replies here had helped. On VM mail, the VM Spam filter put the VM email into the SPAM folder. Which is a bit ironic. Back to the issue, the point reother apps was that only the TV on the Go app was this troublesome. Its the only app that cuts the Bluetooth connection for others. Re: TV on the Go app setting Also and as an aside. Virgin Community sent mean email to ask if thereploes here had helped. Then promptly stuck that in the junk email folder as if it was SPAM. Seems a bit of an own goal. Re: TV on the Go app setting Quite possibly. Although I haven't got any other apps that on immediate open I g straightaway cease anything else playing sound and hog the connection. Which suggests the app has the control and holds the answer to the issue. It looks like there is no easy fix or setting this end, other than try not to use the app when listening to music. Missing email folder Hi, I set up a new email folder and moved some travel-related emails in there. I can see the folder and the emails when I access email via the email app on my iPhone. But if i go via a desktop and use Virgin Media mail, the folder doesn't exist. The files don't appear if I search for them there either. Is there some synch issue between Apple email app and Vmail or something else that has changed, or a setting to review maybe? SolvedRe: Missing email folder Thanks Graham. I was using the desktop, but a second look and exploring more items gave me the Imap Subscription section. Quite right, that folder wasn't ticked. It is now and is visible. The second folder I had added via Webmail still didn't show on iPhone despite being ticked already, but a close and reopening the phone email seemed to correct that. I've added lots of folders over time, but never seen that issue or the need to check the folder setting before. We live and learn. Thank you for your prompt help. Re: Missing email folder Thanks, I'm not sure that quite works. I have looked under cog in VMWEbmail and can see settings for the account, but nothing that specific about the folders. I can't see any folders listed in settings. Also, I added the folder via the iPhone email app, but I can't see on Vmail on the web. I have just added another new folder, this time via VM Webmail on desktop. I can see it there, but that one isn't visible at all on my iPhone email app. Confused! Re: TV on the Go app setting Thanks, there is a way via iPhone settings to select apps and stop them connecting with Bluetooth automatically, but the VMGo app isn't listed as one that does.