Can't verify my email
I'm trying to update the email address on my account but the 'Verify Your Email' link that comes through takes me to a sign in page and there's no option to verify. If I try to sign in it just says you haven't verified your email yet. After reading some other forum posts I thought it might just time out very quickly but I clicked the link within 60 seconds of it coming through and it still doesn't work. I've also tried using various browsers, clearing my cache history etc but stuck in this cycle of not being able to verify my email. Please help!Unable to verify new email address
So I wanted to change my email address on my account. Simple process really - never had issues with any other website. Until VM with their glitchy system. So it sends a verification email, which when I click on the link to verify the email, it asks me to login. So I use the new email address and my password and then the system says “email not verified” and the cycle begins. I can login via my old email still. why can’t the website allow me to verify with a code or something else. This is taking far too long for VM to fix. any help anyone please?Not able to set up Virgin Media account because not receiving verification email
I am a new virgin media customer and I have tried multiple attempts to create an online account so I can manage my bills etc. how ever in order to create the account I need to verify my email - and I have never received the verification email required. Can I please get some supper on this so I can create my account ?Account verification email
I’ve been trying to verify my account on the virgin media websitr for a couple of days after getting broadband but everytime I try to do so I get prompted with a message saying that a verification email has been sent, but never receive it. I’ve looked in the spam folder, tried different browsers, and nothing work. Can someone help me?Email Verification Loop
Hi, I am stuck in an endless loop of requesting a verification email. It says every single link the that the 'verification expired'. Tried different browsers Different internet connections Tried work VPN Incognito. Can somebody please sort this out so I can access my virgin media? This has clearly been an issue for over a year taking a look at some other peoples posts. Get your dev team to sort it out.Cannot verify my email?
I’ve had no issue signing up for the community forum account, and verifying my email was a breeze. However, I’ve been unable to sign up for a My Virgin Media Account at all. I’m a new customer, and any time I’ve tried the link in an email it’s coming back as expired, despite clicking the link within seconds of receiving it. I’ve tried having the email re-sent, but it’s rarely they actually even get received. I’ve probably requested another email 40+ times, and only had about 4 emailed links. I’m not even sure when my broadband goes live or anything in terms of my new broadband, so would like access to my account asap. please help! Thanks!