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emmastevo's avatar
emmastevo
Just joined
15 hours ago

Can't verify my email

I'm trying to update the email address on my account but the 'Verify Your Email' link that comes through takes me to a sign in page and there's no option to verify. If I try to sign in it just says you haven't verified your email yet. After reading some other forum posts I thought it might just time out very quickly but I clicked the link within 60 seconds of it coming through and it still doesn't work. I've also tried using various browsers, clearing my cache history etc but stuck in this cycle of not being able to verify my email. Please help! 

1 Reply

  • Hey emmastevo, thank you for reaching out and we are sorry to hear you are having some issues verifying your email, also a warm welcome to the community.

    If you have clicked this email sometimes it can go blank.

    Have you tried signing in to see if this is now working?