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Monk3's avatar
Monk3
Joining in
29 days ago

Not able to set up Virgin Media account because not receiving verification email

I am a new virgin media customer and I have tried multiple attempts to create an online account so I can manage my bills etc. how ever in order to create the account I need to verify my email - and I have never received the verification email required. 

Can I please get some supper on this so I can create my account ?

account
verification
Verify Email

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  • Lee_R's avatar
    Lee_R
    Icon for Forum Team rankForum Team
    29 days ago

    Hi Monk3 thanks for posting and welcome to our community.

    Sorry to hear you've not been able to complete your online account registration. And sorry for any inconvenience this may be causing. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R