Forum Discussion

laurendee's avatar
laurendee
Joining in
13 days ago

Account email verification

I cannot verify my online account to see my broadband bill.

The email to verify my account is coming through but takes me to a blank page so I am unable to login.

Can I please get some help with this?

  • Hello laurendee.

    We're sorry to hear you're not having much luck accessing your account.

    We can have a look at this from here for you, this would need us to pass security over a private message first though.

    If you can check the logo at the top right of your screen that would be great. 
    Gareth_L