HUB 4 connection/reboot issues
Anyone having problems with HUB 4? Had the same router for some years so probs about ready for a replacement but during the night the internet went down, don't know if my end or VM but all equipment was left on when leaving for work. Came back to HUB still going through rebooting sequence. Tried the usual reset, power down etc. Lights seem to be as they should during reboot except a blue flashing light which is WPS not normal. The reboot never seems to end and keeps a circular continuous sequence. Engineer called but earliest is 48hrs, any ideas would be gratefully received. Cheers47Views0likes3CommentsStuck on Welcome page
Received our new 360 handset a couple of days ago, the installation/set went ok after a couple of glitches and we enjoyed an evening of TV, everything looked pretty good. Day 2, watched one hour and then the screen froze, told me we there was a fault and Live TV was not available. Next the box seemed to reboot itself to the Welcome page and despite numerous attempts, switching off, rebooting holding Power and + keys etc., we are stuck on Welcome or Please Wait pages. Half an hour of this and I’ve given up. Is it worth phoning 150 ? What are the other options? I see that we’re not the only ones who have had this problem.96Views0likes3CommentsHub 5 Needs rebooting daily
Had a Hub 5 for about 3-4 months, and over the past month I’m needing to switch my hub off and on again at least once a day. It just loses connection for some reason, and this seems to sort it. virgin seemed to notice when it first started, and apparently offered to send an engineer out (which I never got an email asking for), but now I can’t seem to get anyone out. ive followed all the troubleshooting steps, but nothing seems to improve it. i used to have a TP link router and this ran with no issues, and if things don’t improve I’m going to have to go back to it I think. my 2 kids are getting really annoyed with our “crappy new broadband”, but I thought this Hub 5 was supposed to be an improvement?Solved1.1KViews0likes7CommentsRemote Reboot
I have the exact same issue. I have to reboot the router by switching it off and on. This is a business router too. There's no pattern to it and the logs don't seem to be clear or persist after a reboot (I'm not sure if there's any way of persisting them? I'd like to remotely reboot the router too. I have a SIM card dongle attached to the router too and that doesn't kick in when it should either. It's a CHITA router and I use my own router for the WiFi as the router is really poor (even the engineers recommended I set it to be a proxy to the VM network)451Views0likes2Comments