Constantly logging me out of on demand services
Hi ,over the last week my box has constantly been asking me to login to every on-demand service via my phone , netflix , 4od , iplayer , everytime I try to watch something on my TV . If I reboot the box then its fine for a couple of hours , but later that day the same thing will happen again , I'll have to take a photo of QR codes multiple times to watch things . If I dont it wont let me into the service or I'll get an error message saying the app is not available temporarily eg on netflix . How do I fix this please ,I tried ringing up earlier but after 20 minutes on the phone being passed from various bot to bot and not speaking to any humans whatsoever I gave up .50Views0likes1CommentNo sound on iPlayer on V360
I just updated to Virgin 369 today, and have logged into all the apps I use (Netflix, Disney +, Prime, iPlayer). All are working fine except iPlayer which has no sound. I’m using my TV’s native sound output, no sound d bar or external speakers etc. Connected via HDMI, exactly as was prior to update (when iPlayer had sound)… Whats changed after update and how can I get sound on iPlayer?59Views0likes2CommentsIplayer stops working
I have three 360 boxes in my multiroom package - iplayer works perfectly on two if them but on the third one it regularly stops working. Selecting the app gives a black screen and no activity. Rebooting the box sorts it out and it works again, opening Iplayer successfully. It carries on working fir a week or so then stops. All other streaming services we use are not affected and work with no issues. Any suggestions on how to keep iplayer available?161Views0likes2CommentsError Message CS2401 appears when trying to load Apps
When trying to watch ITVX, Amazon Prime etc a message appears on the TV screen stating App store unavailable CS2401. I have switched the power supply off, checked cables etc but to no avail. Any advice appreciated, thank you 😊.Solved8.9KViews0likes2Comments