Most RecentMost ViewedMost LikesUnable to switch to ebilling I want to switch to ebilling, so I'm not charged for the paper bills which I never opted in for. The instructions given online do not work. How can I stop receiving and paying for paper bills? Switch to ebilling I am unable to switch to ebilling using my online account. I have tried following the online guides but I cannot find a way of doing this myself. I see on here that others have had similar problems, and have needed VM to make this change at their end.