Forum Discussion

l_0snl's avatar
l_0snl
Joining in
4 months ago

Unable to switch to ebilling

I want to switch to ebilling, so I'm not charged for the paper bills which I never opted in for. The instructions given online do not work. How can I stop receiving and paying for paper bills? 

2 Replies

  • Hi there l_0snl 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that you've not been able to switch to ebilling. I'll certainly be happy to take a look at this for you.

    I'll be happy to take a look at this for you so I'll pop you a PM to confirm your details.

    Regards

    Nathan

  • I’m still trying to get Ebilling I’m so frustrated that there’s no way to sort this .. there is no help and they never pick up the phone .. I’m planning to leave virgin