Volt Speed Boost Not Applied

[StuMVP]

I activated Voot over a year ago and got double data from o2 almost instantly, my broadband speed has never been increased. I recently changed my package with virgin but it still hasn’t increased.

Whenever I try and speak to someone on the online chat they tell me they can’t help. Can anyone here investigate ?

[Alex_RM]

Hi StuMVP,

Thanks for posting and welcome to our community 😊

Sorry to hear your Volt benefits have not been applied on our side, so I can take a closer look at this I've popped you over a private message.

Alex_Rm