Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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V6 box had no picture and now cannot be detected by the tv.

V6 Box started with sound and no picture on screen, just a black screen. Now the tv is not detecting the virgin box as a source. Sometimes if I turn the power off/on vid the switch **bleep** will work after a really slow boot up. But now more often t...

jays001 by Tuning in
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On demand episodes missing

Trying to watch the second half of resident alien series 2 on demand, however every other episode seems to be missing... I recorded episode 9, and only episodes 11 & 13 are showing on the on demand service... A bit of a joke really....

Moving V6 Box

Hi,Hoping this will be picked up by someone at VM. I’d like to move my tv & V6 box to the opposite wall. This will be too far from the wall connection to reach & I will need an engineer to extend this. Can this be arranged please? Happy with the £25 ...

New Series feature

I wish VM had a new series page like sky does.I love to scroll through new series to see if im interested in them before setting record or even a series link.Instead we have to scroll through days of channel listings to see if anything new is coming ...

Black screen perfect sound

I'm not sure what Virgin box we have but today we have a black screen and perfect sound - turned it on and off. Check all the cables. Taken them out. Put them back in. It happened a couple of weeks ago and seemed to right itself. But has done it agai...

Resolved! Programme Guide Only Shows a Few Days

This week, I settled down with my 'Radio Times' to set my V6 to record future programmes, and discovered that the displayed programme guide only went forward a few days.  Is this a deliberate change, or a temporary bug?

Resolved! Apps

I can only see 13 app when press home button on remote then go to apps and games. How can I get the prime video app to appear

Rj4 by Tuning in
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Error A01 - Apps not working

Not had a problem with the functionality of any of the apps (YouTube, BBC iPlayer etc) until today when upon trying to open one of the apps it does one of 2 things;- Shows a "one moment" screen before returning to apps page.- Screen goes black before...

Reneqxde by Tuning in
  • 9 replies
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