Virgin TV V6

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Known Issue: Clear and Reset Function - V6

Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

V6 Box

Over several weeks I have experienced an intermittent simultanious disruption (spike) to the picture and audio on my tv box. At all times it only lasts for 1 second at most. I have tried rebooting the box but it has not made any difference. This only...

Resolved! TV V6 Box pixalated channels

For the last 2 weeks several TV channels are pixalating badly. Have reloaded V6 Box twice, have checked all cables, have rung helpline to check for any local issues (there are none). Have tried several times to ring 0345 454 1111. Automated service. ...

Please advise how to order a dementia friendly remote or is there a box that works on voice control

Dementia friendly box operated by voice control to switch tv on and off is there such a thing

Virgin remote won’t pair-,4 year problem!

TV is a ViTech LE-32GDK1-B4+ DVDvirgin remote will not pair and even virgin tech said he could not do itGoing to be using this tv more in bedroom as wife recovering from surgeryHelp pleasethankDavid

Resolved! My recordings order

Has anyone else noticed their recording are now in alphabetical order and not the order which they were recorded. When was this changed and is there a way to change this back again?

Programmes not recorded. Show of 'power off'.

Last Friday two programmes that were due to record both didn't and when checked show the reason as 'power off'. As we were in at the time can confirm that the power did in fact not go off so why would it say that it did?

Resolved! Set up V6

Trying to set up V6 box can’t move off screen that says how would you like to connect Ethernet or Wi-Fi

No sky cinema premieres

669 in the corner help anyone

Resolved! V6 Box Picture freeze

Hi. I have a recurring issue with picture freezing whilst watching live tv. I have called it in before and the first time I was told the box may need an update. This was done remotely and I was instructed to unplug the box and plug it in after 15 min...

Youtube HDR videos

Just got a new 4K HDR TV.When using internal TV apps sucjh as BBC Iplayer and Youtube the TV switches automatically to HDR when required.However on VM V6 only the BBC Iplayer switches to HDR automatically with 4K HLG content.The VM V6 Youtube app doe...

Virgin Media Virgin Media Community