Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Good afternoon, a bit of a strange one when switching to a new TV (Hisense) today. All hardware switched over like for like with the old LG TV. Now the new TV recognises the HDMI signal and displays the startup menus on Virgin but does not display TV...
Hi, it says on my tv package that i get sky sports hd but its only showing the sd channels? [MOD EDIT: Subject title changed for clarity]
Hi. Anybody have a V6 box showing the wrong program on BBC1 last night to watch was shown?
Live programs are constantly out of sync with the commentary and the pictures are grainy. Happens all the time.
I have been having this same problem, in January 2022 an engineer visited and couldn’t find a problem, he changed the cables but the problem persists.
message says my TiVo boxes are not connected to the internet, everything else is fine it states error codes NW- 1 -19 and C230I have rebooted router and restarted system no difference
My v6 remote is not working. It works for the tv volume but every time I press a button the red light shows
Hey all. Figured this may be quicker as the website chat facility isn't working at getting an answer over the phone was hard. If I activate viaplay, how does the billing work? does it get charged on my current bill? does it go on to my next bill or...
Is anyone else experiencing problems viewing this channel tonight. Tue 10 Jan 2210-2230
Afternoon allI have a V6 box attached to an AV receiver. I experience volume variability during programmes. Most noticeable during action movies where loud explosions etc are associated with a reduction in volume, and when the action scenes cease the...
