Virgin TV V6
For all V6 box & service questions
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Forum Posts

Resolved! Help with V6 settings

Hi all,I have a 4K TV and the HD channels were very poor wit the V6 box. I went into the settings and found that only 2160p was ticked in the video output settings.... The 1080 and 1080i options were not ticked. Is this right and how it should be lef...

bryn41 by Joining in
  • 1 replies
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2nd tv box never received

Hello allI have had the ultimate oomph package for ever, in fact the contract term has endedmy package should include a second tv box but despite a few requests to have one sent and ordering one online am yet to ever receive one I’m just going round ...

JoM1977 by Joining in
  • 3 replies
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Hi is anyone else having problems with some of the apps. Netflix won’t work and now ITVx won’t. 


Will Virgin Media be adding the Disney+ application any time soon?

Mundiz by Tuning in
  • 1 replies
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Hi,Currently unable to watch TV via the DVR box. Green screen, advising a serious issue has occurred and it could take upto 3 hours to resolve. Never had this problem before, I had just set two programs to record and the TV was working fine up to thi...

Darlo36 by Joining in
  • 2 replies
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Resolved! How do I “Repeat Guided Setup”?

Hi, could anyone tell me how to “repeat guided setup” on my TiVo box, please? Virgin seem to have done some kind of upgrade or reset and now I have no planned recordings and all the TV channels say “To be announced” in the TV Guide. I have a message ...

Bru1806 by On our wavelength
  • 18 replies
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Resolved! Unable to play recorded programmes

This just happened a day or so a go. Getting the following two messages when trying to replay recording made from BBC 1.Enter Pin "This show is from a locked channel (101 BBC1). Enter your PIN to watch this show."I enter the pin and get this second m...

Stones1 by Tuning in
  • 5 replies
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Downgrading TV packages

As VM have told me they want to increase my monthly payment by 25% which therefore breaks my contract we have no intention of paying the greedy people at VM this outrageous increase for the very poor service we get,  Yesterday Mon 20 we had no intern...

Anonymous by Not applicable
  • 1 replies
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UFC 286 ppv - blank screen

Ordered the PPV, clicked on watch now and nothing happens I've just got a blank screen?       [MOD EDIT: Subject title changed for clarity]

Playback sometimes jumps forward several minutes

We've had this issue with our V6 box for a long time. When playing back a recording it will sometimes jump forward several minutes (sometimes as much as 15 or 20 minutes). When it jumps, it's instant, there is no pixelation or anything, it's just sud...

mpatric by On our wavelength
  • 13 replies
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