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Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by • Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by • Moderator
  • 13193 Views
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Error 669 Again!

After not having the error for a while, it came back again yesterday. A hard reset solved it, but surely there must be a permanent fix for this. I use all HDMI 2.1 cables and run the TV and box through a Sony STR-DH790 HDMI 2.1 compatible amp. 

Resolved! Bbc one - disappeared

Iv searched but can't seem to see an answer, Channel 101 has disappeared on my v6 box , bbc one Scotland,  iv found that all the other bbc ones are there and bbc one Scotland HD is channel 862, is there anyway I can get it back its easier them all be...

Virgin media store

Ive been trying to access my purchases on virgin media store on my v6 and iphone and keep getting the spinning wheel of death for the past 2 day.is there an eta on a fix please..

Dereklad by • Fibre optic
  • 408 Views
  • 2 replies
  • 0 kudos

Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by • Moderator
  • 13193 Views
  • 0 replies
  • 2 kudos
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