Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Hi,I recently ordered a new remote from Virgin which was delivered a few months ago.Progressively across the top of the remote the buttons have stopped working, the power, home, TV, Guide and info, up and right buttons don't work, everything else see...
I had the V6 remote controlling my Panasonic TV fine. Just plugged in a new soundbar (Majority Snowdon) using an optical cable. Wondered if I could control the volume using my V6 remote?Looking at the forum for Majority it doesn't look like I can (sh...
I have just got a V6 box to replace a tivo box and with the tivo box, I could transmit picture and sound from tivo box to a TV in another room, without connectingboth with wires.I am having problems finding out a way of doing the same from new V6 box...
The picture and sound break up on our V6 box but it only happens on BBC1, every other channel is fine and we have no issues with BBC1 on the iPlayer we are in the LU3 area
Evening everyone, is anyone else having problems watching YouTube via the app section on the TIVO? We've tried by our favourite channel where we've added it to and also in the main section of all the apps. We've had it on there for a long while but...
Hi We just tried to watch my kids favourite program, which we recorded off of C4 ages ago. Never had an issue but now it is saying it is not available as this channel is no longer available on Virgin. The stupidity of this is blowing my mind. Is the...
i have more than 1 v6 box on my virgin account. how can i choose what box to record on from the TV control app ?
Can anyone advise who or what I should approach in Virgin to ask them to add a TV channel to their offering. I’ve noticed that we already have BBC2 England, NI and Scotland but not BBC2 Wales. How do I go about asking Virgin to add the Wales channel ...
Hi,I have this same issue I have had it in the past too. Last time I got a new V6 box and it fixed it fir a while but it has come back.Everything I record is essentially unwatchable as it will pause or skip randomly.How do I get a replacement?nands
Hi,Following the price increase warning email from Virgin I've been looking at if I can get a better value from my package. I've added stuff over time and currently are being charged just over £133 (soon to be £150) for:- V6 box with TV Maxit package...
