Virgin TV V6
For all V6 box & service questions
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Forum Posts

Trouble getting help

Just have issues with streaming services in that when I try to open them it crashes my TiVo box.  Can't get through to speak to anyone. Rest of box works fine as long as you don't want to watch it X or BBC iPlayer etc.  

Goodleta by Joining in
  • 3 replies
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Resolved! I can't get ITVX working on my V6 box

I've had the same issue since January this year, still got the same issue, When I tried to contact Virgin Media support staff last week, they just sent me a link to my mobile so you can try to fix the problem yourself...Terrible.   

V6 TV box / Samsung TV picture problems

I had my old TIVO box replaced 2 weeks ago and the new V6 tv box has been working intermittently ever since. Sometimes when I switch the TV on, there is no picture, and the sound is intermittent. Other times the box works fine. This happens every day...

Gaz6477 by Joining in
  • 6 replies
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Help with V6 settings

Hi all,I have a 4K TV and the HD channels were very poor wit the V6 box. I went into the settings and found that only 2160p was ticked in the video output settings.... The 1080 and 1080i options were not ticked. Is this right and how it should be lef...

Resolved! V6 volume hopeless

My V6 volume is so low, I used to have it on 25 but now  I have to have it on 50. I have a new Samsung tv the sound was ok before, so why has it gone down, the old TiVo box you could adjust the sound up, so why can’t we set the V6 box sound to an inc...

Bazzamer by On our wavelength
  • 32 replies
  • 2 kudos

Resolved! New v6 box. Do I need to set up?

I renewed my contract and virgin sent me another v6 box. My current box is fine and still got lots of recordings on it. Do I need to use the new box? 

Compatible big button remote

Is there a compatible big button remote available for an elderly person finding the standard one difficult to operate

Anika by Joining in
  • 5 replies
  • 0 kudos