Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Recently came to setup our second tv box upstairs after some house refurbishment and found it has no power cable. Have the box and remote but the power lead is missing. is it possible to obtain a new one?
As you can imagine, this negates watching TV as the noise (that of a kind of screetching) disrupts considerably my tv viewing. This affects all channels and has happened on a number of occassions and has become progressively worse over time.Whether i...
Suddenly we lost the TV guide descriptions. i.e all channels said "To be announced" Did all the usual things like rebooting the Hub and just put up with it. Then one day I noticed two red lights on the front of the box. One being a WiFi symbol th...
The listing for this Friday on E4 is wrong and hasn’t been up dated. I thought it might have been looked at by now, it’s only showing a couple of episodes of black-ish for the day.
Hi. I am having the same problem that many others are. I get up in the morning, my TV is on and the V6 box keeps on rebooting, flashing. It's been doing it for almost a week. Thought I could sort it.I texted a message recently to get the V360- I don’...
I have 2 boxes and the picture on live TV channels is atrocious. Wether sports, movies or terrestrial. And obviously recordings are effected. Plus the box in the front room now has a red light constantly on the front. Any help would be appreciated
Hi,A fair few of the programs we record to watch later on the V6 box are unwatchable - freezing, sound out of sync, pixelating etc.We tried to watch the first of the series The reunion last night and couldn't watch it so we ended up watching it on IT...
Hello,New router received yesterday as an upgrade/new contract. Installed fine and broadband working.However, i am now missing Sky Sports and cannot view Cinema either. V56 error message "channel not subscribed" Tried the refresh via help/settings a...
When VM exceed their limit of simultaneous broadcasting of BBC channels, shouldn't they compensate those that can't receive those channels? I was out this morning so set my box to record the world cup final, on BBC1 HD. When I got home, the channel w...
Issue 1 is my box has an intermittent fault which requires it to be rebooted every couple of days. When I renewed my contract recently (via a live chat) they said I needed to report it separately to get a new box. I have tried and tried to get past t...
