Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Over the last week 10 days my V6 box distorts picture before freezing then eventually goes into reboot mode, this happens multiple times per day and night. I have changed all cables & HDMI sockets, switched on and off at source, turned off from the m...
Hello,Since Friday 29th September, I've been experiencing the green screen issue with endless reboots and error message: "The DVR has detected a serious problem and is now attempting to fix it...."Please could a member of the Forum team contact me to...
V6 box won’t boot up - broadband and phone Ok, have re-started everything and checked all connections as suggested. Can’t get through on phone - no outages reported in my area. Suspect box is broken - help please?
Hi, I've been sent a new remote for my box but it must be an old one as the instructions don't apply. I have no minus sign, and when I go to devices on the box there is no remote pairing option.Does this mean I need a new box sent out?ThanksDavid
For a while now I have been having problems with the quality of picture on my tivo. Most of the time it's fine but then I will be watching something that I have recorded and the picture suddenly becomes fractured and distorted and the sound goes. It ...
Hello, My TV package includes 360 but I still only have V6. Also, my V6 remote no longer works so can I please order a replacement?Thanks
Hi, I'm joining this because my sound suddenly stopped today halfway through a recorded film playback. At the same time my remote stopped working with my v6. This has not started working again?? I have a v6 connected to an a virtually new LG smart...
Same for me I'm also in Stevenage, been bad most of the last week, but this weekend has been dreadful! Luckily I'm now in my last week with virgin!
Still having sound synch problems with my V6 box. Every so often, I have to reboot it and then it's ok. But it's a pain to have to do it all the time. I've followed all the suggestions given and changed the HDMI lead and input, but it doesn't make an...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
