Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Hi,Have 2x V6 boxes in same house. Cabled together and 1Gig wired ethernet. No crap wireless involved.After watching a recorded show on the other Tivo device, will not do the same again till one of the Tivo boxes has been hard reset.(hard reset, remo...
My daughter has moved out and I have moved her V6 box from her bedroom into ours. All the connections were already in the room from a previous box we had there. The main box downstairs is a V6 and the box we have moved is a V6. The issue is in removi...
Help!!! Not sure if I've hit a button on the remote but my home screen and my shows home screens now no longer have the small picture of what's playing on TV. Guide still does. I believe I am on V6 and not 360 software or is it hardware...not sure......
Over the last couple of weeks as you turn on the box from sleep it will reset instead and go through the reboot taking 5 mins approx to come back to life.Yesterday evening it recorded a program at 8pm and was due to record 3 at 9pm. Had been watching...
Hi, I'm looking to use Utilities Warehouse for my broadband amongst other services. They will pay exit fees but what will happen to my TV (Max it Tv) can I keep TV only or must I keep broadband to have TV? What will happen to my equipment if I can'...
Although it's on Freeview, why can't I get UKTV Play on my V6 box?
Hi,Our V6 box restarted earlier today while watching TV and keeps cycling through 'Welcome' , 'Starting Up' and 'Green Screen'.Looking on this forum it suggests the HDD has failed and the box needs replacing.I've phoned Virgin and after several attem...
I have recently set up my new TV box and the everything went really well! However, there is no sound. I'm not how to solve this issue and would welcome any suggestions please. Thank you!
I have trouble with my TiVo 6 box all the lights on front as flashing and not able to connect to TV
Ours have started doing the same rebooting now and again and sometimes when I change channels you get this channel is not available error v53 I think
