Virgin TV V6
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Forum Posts

Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

E4 listings wrong for 25th August

The listing for this Friday on E4 is wrong and hasn’t been up dated. I thought it might have been looked at by now, it’s only showing a couple of episodes of black-ish for the day. 


Resolved! Box keeps rebooting

Hi. I am having the same problem that many others are. I get up in the morning, my TV is on and the V6 box keeps on rebooting, flashing. It's been doing it for almost a week. Thought I could sort it.I texted a message recently to get the V360- I don’...

Bad picture on live tv

I have 2 boxes and the picture on live TV channels is atrocious. Wether sports, movies or terrestrial. And obviously recordings are effected. Plus the box in the front room now has a red light constantly on the front. Any help would be appreciated

bigkev3579 by On our wavelength
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Recorded programs

Hi,A fair few of the programs we record to watch later on the V6 box are unwatchable - freezing, sound out of sync, pixelating etc.We tried to watch the first of the series The reunion last night and couldn't watch it so we ended up watching it on IT...

Missing Sports and cinema

Hello,New router received yesterday as an upgrade/new contract. Installed fine and broadband working.However, i am now missing Sky Sports and cannot view Cinema either.  V56 error message "channel not subscribed" Tried the refresh via help/settings a...


Re: Picture distortion when playing back recorder programs on V6 box

I also have this issue.  Live channels fine,  playback or recorded programs are pixelated and jumping.  Could a technician contact me please?  I’ve tried to report on the phone but apparently I need a memorable word setup and I’m pretty sure I’ve nev...

D3P by Joining in
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Getting Through to Virgin Help..At All!!!

This is the short version.  Just because Virgin's obstructive and impenetrable 'help' systems have almost driven me to suicide, doesn't mean all readers hjave to suffer the same.My V6 box remote started failing a couple of weeks ago. I spent ages get...

DJ360 by Joining in
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