Virgin TV V6
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Forum Posts

Resolved! Issue with V6 green screen and boot loop.

Evening, was wondering if someone could shed some light on a issue that we gave for with our V6 box, got a green screen and constant loop of a reboot, on the green screen this appears.The DVR has detected a serious problem and is now attempting to fi...

Les2013 by On our wavelength
  • 3 replies
  • 0 kudos

Issue with Netflix access on 2 of 3 V6 boxes

I recently have been locked out of Netflix (Ch 204) standard on 2 of my 3 V6 boxes. Once red button pressed on remote I get spanish with 5 icons and cannot get any further. Reset through Netflix all good at their end

Resolved! Channel 101 no local news?

BBC local news (North West) is not playing.Was fine watching the national 6 o'clock news but instead of being followed by BBC local news at 18:30 it is showing some old antiques programme with Nigel Havers? Same issue yesterday.EPG shows 'North West ...

thebands by On our wavelength
  • 1 replies
  • 0 kudos

Resolved! Channel 101 missing

Hi,I have just found that our Channel 101 BBC 1 has disappeared! Get the message 'This Channel is not authorised' and to phone 150 for help.   Phoned 150 and got NO help and cut off, so will try here.Question is why has this message come up and how d...

oracle57 by On our wavelength
  • 6 replies
  • 0 kudos

Re: On demand not working

I have the same issue. All Sky on demand features tell me I needed to upgrade to view. Spoke to tech support and it is  known issue that will take some time to resolve. I am now on  list to get considered for compensation for loss of service.

Cannot watch recordings from C4 HD

My other half has recordings from C4 HD on our V6 box. When she goes to watch them it tells us we need a subscription to watch, yet we have access to and can watch C4 HD with no problems. Has anyone else had this issue?Thanks.

Amazon Prime problem.

Every time I open Amazon Prime on my V6 I'm asked to accept or reject cookies. Regardless of which I select the screen still comes up every time. Anyone else had this? Is there a fix? TIA 

Box sometimes crashes on start up

HelloI've had an issue for a while and can't seem to find any other similar reports. When switching on, the light goes from red to white but then sometimes nothing happens. If I leave it for 5 minutes, eventually the light goes amber and it goes thro...