Virgin TV V6
For all V6 box & service questions
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 14391 Views
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Resolved! Green screen on v6 box

Hi,I have exactly the same problem as this poster so I contacted vm yesterday. The person in the call center told me I'd be contacted within 24 hours by an engineer although nothing has come through yet. I really don't want to go through the 30 mins ...

Virgin TV box, Very Loud Fan Noise Even in Standby

Hi everyone,I'm encountering a constant loud noise from my TV box, making it pretty much unusable, even in standby mode its the same noise. The Box is well ventilated and nothing is on top or to the sides. I attempted to reach out to the support team...

CFA1 by Joining in
  • 386 Views
  • 1 replies
  • 0 kudos

Upgrade Problems from V6 to 360??

Is there a problem with the software upgrade from V6 to 360 as i have seen a lot of posts saying people are having issues and there box is dead. Mine too went down yesterday ...same MO as most other people the box become very noisy with a loud fan so...

THEGUYVER by On our wavelength
  • 284 Views
  • 0 replies
  • 0 kudos

Resolved! Yellowstone Series Link Issue

I set up a Series Link on CH5 for Yellowstone from several weeks ago when it started to be shown.It recorded the first few weeks but have just realised it has stopped recording. Looked in Recording Hiccups and it says DuplicateI have the option of Re...

Can't see recordings on 2nd TIVO box

POD user and no WiFi one key room housing 2nd TiVo.  Virgin engineer calls and sets up a separate network using a 2nd hub I was using as an extender.  Now I have two WiFi networks housing one TiVo that can't see each other?

rfrl by Joining in
  • 385 Views
  • 2 replies
  • 0 kudos

Continued Pixelation issues

First started noticing pixelation on BBC1 several weeks ago. Over the last week or so this has escalated to many channels including Sky Sports and TNT. Looking at the service status this has now been acknowledged as an issue, however the resolution d...

essee by Joining in
  • 415 Views
  • 3 replies
  • 0 kudos

Resolved! V6 remote buttons

The navigation buttons aren't working. Trying to move right on film or YouTube selections is registering as though the middle has been pressed. The Guide button doesn't work. Batteries have been changed and everything switched off and back on again ...

LpHughes by On our wavelength
  • 710 Views
  • 2 replies
  • 0 kudos

Channel W

I have just tried to play a recording from Channel W and it says I need to enter a pin because it is locked, )which it isn’t)I entered the pim and it says that W has been removed from vrigin media. Yet W+1 is playing  what is happening 

Leary by Joining in
  • 247 Views
  • 1 replies
  • 0 kudos

Controlling Amazon Prime via Harmony Hub

Hi allHas anyone had any luck controlling basic Amazon Prime functions via a Harmony Elite hub & remote?It's easy enough to scroll through and select programs to watch but it seems impossible to back up to the previous menus using the Harmony remote....

Jonesey by Dialled in
  • 207 Views
  • 0 replies
  • 0 kudos