Virgin TV V6
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Forum Posts

Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

TV cable to second room

Hello, I'd be grateful for your help. We have our V6 TV box and Virgin router in one room. We want to keep that there and have another V6 box in another room. Virgin has sent us a new V6 box and a coaxial cable. I think we'll need to get virgin to co...

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Recording v6

When I set my tv to record bbc1 the tv turns itself over to that channel but it doesn't do it to any other channels

Helenq26 by Tuning in
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V6 Box Packing up ?

Need some help if possible.This morning we were watching TV, changed channel, started watching and the picture went blank (the sound however stayed on).  The remote can be used to turn the sound up and down, but that's all.  It won't change channel a...

RayW44 by Joining in
  • 1 replies
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Poor signal on live TV and recordings

I am getting poor signal on specific channels for some time now. Specifically these include ITV4 HD, E4HD, Sky Sports Mix, BT Sports 1HD.Recently this has started to happen with all recordings made on my Virgin box.Everything else is working fine inc...

aman0760 by Joining in
  • 1 replies
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BBC1 volume & distortion (BBC1 West Midlands)

I have had a problem with the volume on BBC1. Most of the time it’s ok but occasionally the volume will become much louder and slightly distorted. Although it can happen at any time during the day, an example of when it frequently happens is after th...

Shuff55 by Tuning in
  • 1 replies
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Channel changes

I don't appear to have channel 303  itv+1 and stv+1. It's part of my package (I have the Ultimate Volt Bundle)but my +1channels start at 304. How do I get this sorted as I use the channel a lot?  

Tivo box - power cable

Hi GuysI am not sure how and where to ask this. Just finished the building work at my house and I seem to have lost the power cable to my TV box. May I know how can I get a replacement? I don't watch much TV but my kids like some cartoon channels the...

Navsin by Joining in
  • 1 replies
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Pluto TV Integration

Hi all,So a lot of channels are moving from Tuesday to make space in the 200s for Pluto TB integration in the epg. I'm wondering if this is just for Virgin Media 360 or will it include TiVo V6? If it doesn't include the tTiVov6 will we just have blac...

djr_uk by Up to speed
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