Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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Someone else logged into my netflix app

Hello, I was charged premium Netflix to my bill, so checked the app on my tivo box & an unrecognised account is set to use the app. I have tried logging out of the app multiple times but it logs back in everytime. I have called virgin who says I need...

To be announced /Title not found showing

Hi guys, I recently changed my internet to use google WiFi and use the hub as a router only. This was fine and recently the tv guide has now shown to be announced and then title not found. I can’t connect to a network and unplugged the box and intern...

Ravz27 by Joining in
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Remote control slow for tivo

Hithe remote control for my TiVo is very slow to respond on the screen.  Typing numbers or moving between programmes is far too slow.  It’s not the remote or the batteries as I see it register the commands by the flashing lights.  The TiVo box is old...

Normski2 by Joining in
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Resolved! Adding apps

Can you add apps to virgin media TV box? Like twitch or WWE network?

munkibiz by Tuning in
  • 3 replies
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Channel 5 missing

Also missing are BBC Parliament HD on Ch605 and QVC-SD on Ch740 Restarting the box doesn’t fix it. My Virgin Media states no fault found. :::sigh:::

Slightly odd Internet connection issue

We have three V6 boxes and one TiVo and three out of the four are working fine. One was being a bit temperamental so I tried doing a restart on it and when it rebooted it had dropped its internet connection - coming up with a C230 error. I reconnecte...

AliN1 by Joining in
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Virgin V6 Box Faults

Moved my V6 box and wanted to give it a clear out with a full erase and factory reset and now I have nothing but issues.Moved the box fine and then went to the settings and done the clear and reset.It sat switching itself off and on with the welcome ...

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New V6 box named on TV input as Unknown

How can I get the new V6 box to display on the input as " Virgin media" rather than unknown?Previous box showed as the virgin media logoI know I can rename it,but it would be nice to have the VM logo showing Thanks

Moogera by Up to speed
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