Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
On certain live tv channels we are suffering picture break up, this is intermittent but enough to push us to stop using the Virgin system and go back to Freeview where possible.Rebooted the box, checked the cable between the splitter and the V6 box, ...
Could someone tell me what the media access key is used for please.
Hi. I have a Tivo box (SMT-C7100) as an'Additional TV Box' on my contract. I would like to stream Amazon Prime through it but I believe it doesn't support it and I would need a V6 box instead. How can I get my box upgraded to a V6 box and will the...
For the last couple of days it seems that sky crime on catch up has vanished. I don’t know why this has happened I was watching it the other day and now It’s not there. I would normally press Home, Catch up, Channels and then sky crime. Is this hap...
recorded ufc last night, it's on a series link and the single recording has been split in to 3? I do remember I turned the box in to standby a few times, would this cause the recording to split up?
HelloI have an issue with pixelation on 1 of my 2 boxes, and it's only on 2 channels, Discovery and sky history, it maybe on other channels but these are 2 I use a lot. It's on live tv and also on recordings. Can anyone help please.
We have a V6 and a TiVo box, overnight the PIN on the V6 box had reset back to the default. The TiVo box had remained as it was. Although I thought it was an "account" wide PIN, Im now assuming the PIN is hard coded to the device, can someone ple...
Hi, I have the same issue. Do I need a replacement?
hello today sunday i rang vm to tell them i want to cancel my services 1 charging to much for a poor service 2 catch up dont work netflix dont work prime dont work 3 hub 3 light is permantly red not white have reset the hub a few times nothing ...
2 years ago I got rid of the 2nd V6 box in my bedroom but I want to get another one , I've seen the 360 box but I don’t want to delete all the recordings on the v6 box downstairs. Any ideas what I should do? Thanks
