Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
I know there have been other posts about this but I have tried all the usual fixes - check all physical connections, reboot everything (V6 box and router multiple times), but the picture on live TV is poor quality and pixelating. It seems to be worse...
Does your LG keep turning itself on and off, after the sound goes as well.
I'm glad I'm not the only one. My 'on demand' service doesn't work properly either. Not been for a while now. I'm basically paying for a service and not getting it. What's going on?? I have a V6 box.
Hi all, I’ve been trying for what feels like years , to get new controllers for my 2 V6 boxes. I’ve tried the website and the app, both broken links. Been on hold for hours to no avail on the phone. Is it really this difficult to get replacement cont...
If you cant use the clear /reset how can you delete all the recorded programs
Have to reboot my V6 box every time I want to watch anything on demand anybody else had this problem?Spoke to VM yesterday and they said turn box off and on as usual, this clears the problem but if I want to watch another programme on demand say coup...
My TV picture blacks out for a second randomly. The box itself is quite hot to touch. Also, it's making a whirring/air noise when on standby. We are unplugging the power supply when not in use for safety reasons. How do I get a straight replacement. ...
Hi I have the same issue. Playback of recordings and new ones are "freezing" I then have to restart the box etc.. Is there a quick fix ?
Hi I have been charged €6.99 and 7.49 for two 18 films I never purchased or obviously watched. I have made a complaint to virgin am awaiting a refund. Two months ago I was charged for two calls I never used as I always use my mobile and I successful...
And yes I’ve cleared my cashe and cookies and biscuits and other computer related confectionery I’ve even tried a different browser would someone be able to look into why it’s so hard for me to just get a new remote please and thank you
