Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
HelloSo I have a V6 box downstairs (called "living room") and had an additional V6 box upstairs (called "bedroom"). If I'm watching "live" TV downstairs and have paused it so am, say, 25 mins behind the actual programme being live.Is there any way I...
Having intermittent problems with TV channels overlaying on top of each other and pixelating. Anyone else having this issue
Has anyone experienced Netflix ‘crashing’ whilst accessing it via their V6 box ?We are currently watching Netflix, it keeps dropping out and getting us to restart NF, this time I recorded the error code - tvq-pb-101 (5.2.15). Does anyone know what th...
I've upgraded my TV deal to include BT/TNT so I can watch UFC at 1am, but the upgrade won't come into effect till "tomorrow".Does anyone know if this will be from midnight or not? The guy on the phone couldn't say for sure but maybe someone can speak...
Hi,Does anyone have experience of their V6 keeping restarting?Regularly when I come out of the Apps, typically YouTube, it decides to restart. Using the VM app to check my equipment reveals nothing apart from telling me my WiFi needs optimising eve...
Hi does anyone know why since they've moved the channels around loads of the stations are really pixilated and ive still got quite a few channels saying error code W02
G'dayI've been experiencing flashing red lights on the front of my V6 box. This happens several times a day, and sometimes the lights also change to white.Advice would be very much appreciated.Cheers
Just opened my shows to watch my recordings and found most of the "Drop the Dead Donkey." series have been recorded, I haven't set this up what's happening?
ITV Hub updated to ITVX on my V6 box. It works in that I can search for programs and start them. The adverts work.The problem is that after the adverts have played, all I get is a black screen, sometimes with the whirly circle. I have left it in t...
So still pushing the 4 July changes on the website, when the actual TV is pushing the NEW Binge Channels starting from 220.Can't find an announcement anywhere on Channel Guides or in the NEW PDF Channel Guide for August !!Obviously keeping the custom...
