Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
I changed our a count to my name following the death of my husband. Also removed liverpool fc channel and landline rental. I kept the broadband and TV package. However since then I have the above code on catch-up etc. Can any one help
As if I haven’t had enough problems recently!For no reason at all, at about 8pm last night we sat down to watch tv and I noticed on two of the three V6 boxes we have, two red lights were illuminated indicating no connection to the hub.I checked the V...
For quite a few months now, our V6 box has had issues. It won't turn on. It doesn't record programmes because it won't turn on.This is getting infuriating now. Constantly having to turn off broadband, reboot modem, turn off box, reboot it virtually e...
We have recently been having issues whereby we have no picture, only sound when using our virgin box. Our firestick works though and Roku and DVD player , . All the cables checked and I have rebooted it 6 xs in just over 2 weeks we even changed our ...
Upgraded from M350 router to 1GB broadband but need to ask what might be a stupid question!?! Will both of my Virgin TV Boxes update automatically to the new network details or do I have to do it manually as the red lights are showing on both boxes. ...
Our old v6 remote started playing up with some buttons not working so I ordered a replacement. Very straightforward.However, the replacement has issues. Symptoms include, buttons not responding unless you press them repeatedly, particularly the main ...
Hey, we have had intermittent crackling/picture break up for a while now. My bill says we have a Virgin Tv V6 Box and I’m pretty sure I have a Hub 3. Internet hasn’t been an issue. Because we use other streaming services for tv as well as Virgin TV, ...
I have recently reported a fault on my V6 box. The advisor on the phone said he was unable to help but I would receive a call back from second level support. This didn’t happen. So I called again to be told I had been contacted on my landline!!!! I h...
My V6 box has been freezing and giving picture breakup for some time so this afternoon in an attempt to cure it I did a "clear and reset". It is now in a continuous loop of deleting and restarting. Coming here to report it I see it is a known issue ...
Hii have an appointment booked for a fault tomorrow but no longer needed can you cancel please as no where to do so on appno fault anymore
