Virgin TV V6
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 14392 Views
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Last Week Tonight with John Oliver S11 E16

Please could VM upload Last Week Tonight with John Oliver S11 E16 to the On Demand and Catch Up service.This episode was not broadcast in Sky Comedy due to broadcasting regulations, but Sky have made it available to watch On Demand and via Catch Up, ...

VMViewer by Fibre optic
  • 643 Views
  • 3 replies
  • 1 kudos

Resolved! V6 recordings freeze on playback.

Any recordings frequently freeze on playback. Pausing live tv and then watching it delayed by a few minutes does the same thing.Had the same issue 2 years ago which required the box to be replaced due to the HDD failing. Is the new box also suffering...

Pheekay by Joining in
  • 260 Views
  • 3 replies
  • 0 kudos

Permanent red light and no on demand

Hi everyone,  I've noticed over the last few days that the power/operating light on the front, that usually shows a lighish(green, white,?? ) is now showing red. I've rebooted the box and it's still the same. Earlier I wanted to watch Equalizer 3 on ...

Andy151 by On our wavelength
  • 427 Views
  • 4 replies
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light on virgin box ??

cam home today and my box had no light visible on the front of the box? this has never happend before, switched it off and back on and the box took about 5 mins to turn back on, faulty box??

Thomas83 by On our wavelength
  • 264 Views
  • 4 replies
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More issues with TV pictures

I’m once again disappointed that VM tech support via email via India say there is nothing wrong with my service have a look at BQM - I’ve already stopped using the broadband for anything other than tv connection I have purchased another service for t...

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biggm68 by Tuning in
  • 302 Views
  • 6 replies
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Resolved! Unable to watch recording

Trying to watch a recording and got asked for PIN stating it was from a locked channel it then goes on to say channel is no longer available ftom Virgin media! Channel is ITV4 (118) which is still available in my package. Any ideas why?

Jmcw by Joining in
  • 255 Views
  • 3 replies
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Resolved! Channels closing

Hi I see that on the 1st of July a lot of music channels are going.  My question is are they being replaced or if not will my monthly price go down as I am getting less for already expensive amount.  I would like to know as been thinking of leaving f...

grazazel by Joining in
  • 2946 Views
  • 5 replies
  • 0 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.