Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hi,A message has come up on a green screen on my TV saying the DVR has encountered a serious problem and is trying to fix it. It says not to turn the box off or restart it for 3 hours. It’s been more than 3 hours and it’s still the same. It’s clearly...
When watching Neighbours on Freevee via Amazon Prime on my V6 box autoplay kicks in before the end of the programme. There is no way to disable autoplay in settings and you cannot stop it happening even if you return to the episode. Can anyone sugges...
Hi my remote control has stopped working , how do I order a new one please?
I also have the same problem so I guess its a call to 150 then!
I have been watching a bit of Elementary on Alibi on demand and the volume is terrible. I have to turn my TV all the way up to about 60% in order to actually hear the program properly. This wouldn't be so bad if the intrusive randomly inserted advert...
Hi, Just switched to Virgin from Sky and love it! but......the house had already had cable in the past so was just sent 3 boxes and assumed it would all work out...I have a router and 2 TV boxes. Router and TV (downstairs) all working lovely. I've ru...
My DVR box has been showing a serious error, said not to reboot and wait 3 hours. It's now 6pm so contacted virgin who said they would sort and check service status in 30 mins, still not working. Help
Hi hope you're well, Our TV guide on the v6 keeps saying to be announced if we go past the current day. Does anyone know if there's an issue with it? We've rebooted everything and it's still the same. Thanks Richard
This evening I was unable to watch TV as the light on the V6 box was constantly flashing white and occasionally green. During this time, the service was totally down with any use of the remote control not being recognised. I restarted the box several...
HiSorry but im annoyed, just re-signed up after my subscription was due to be re-newed only to find out that TNT is no longer available and i would have to pay extra for it ................ WHY WHY WHY ... we had it before, and it seems like it is a ...
