Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hello all, my v6 is no longer letting me use the Netflix app. It launches fine however just gets stuck on the loading screen. I can find anywhere to reset any settings for the app or anything. Any help would be appreciated.
I put on the Champions League on channel 531 last night and the sound was glitchy/popping. I didn't have time to faff around seeing if it was just me so I have been trying things this morning and it is definitely just that channel. The Virgin UHD cha...
I can’t pair v6 box to my lg smart tv
I was expecting a V6 TV Box, but instead I have received a Hub 5 Router. Whats this all about?
Hi, I’m in the process of being slightly mad, by an intermittent flickering v6 box. it’s not continuous, flickers on and off for everything, play back and live tv. it’s infuriating! help
We have currently been without any TV channels from the start of September. We have had 2 engineer visits, 1 who changed all equipment and a 2nd where two technicians checked the previous work and decided it was more than likely a background issue. O...
Hi,I've lost my V6 box remote, how do I go about getting a replacement?Thanks
I’ve tried everything suggested on here and in instructions to no avail. Is it something to do with the tv make? Volume and mute just won’t work.
Hi, VM Forum TeamI am having recording playback issues where the picture will freeze then stutter with a knock on effect of the V6 box not responding to any inputs even though the V6 box front LED shows an active flash. I have attempted reboots of th...
Hi Just bought a TCL Tv but having trouble pairing TiVo remote to it . Tried all available codes and also Virgin remote process in Help but no joy . Is the TiVo too old now ?
