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Sky Sports Red Button football schedule up to 10th Nov

Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Tv guide update

My tv guide hasn't updated since Saturday. When I check the system it says that there is programme info up to Sat 27th Jan. When I check the network connection the box seems to be successfully updating every 6 hours, as is usual. I have tried to forc...

Jude2 by Dialled in
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My virgin v6 box is not working

My virgin box is not working. I’ve followed all the online steps and still no channels coming up, after running a test on my kit it says my tv boxes x3 aren’t connecting?

daniw19 by Joining in
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Different coloured lights on V6

I have 2 V6 boxes. Recently noticed 1 had a white light as it's power light and the other is red.How come they are different? More intrigued than anything

BBC1 HD wrong regional news

Since Monday 6th February the BBC news at 18:30 is now the Northern Ireland news, not the Welsh news on BBC1 (101). The channel logo is still BBC1 Wales HD but the epg is showing “BBC Newsline” “local news from across Northern Ireland”. I’ve checked ...

NJ0Y by Joining in
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What do the solid white arrows mean on V6 box?

HiBox is working fine and connected to internet fine, today I noticed the little arrow symbol on the front of the box, it was a solid white light up/down arrow, not flashing.Its disappeared now, just curious what it means?Thanks

mitch84 by Fibre optic
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Power Supply V6 Box

We have lost the power cable for our V6 Box during some home renovation. Can a replacement be ordered direct from Virgin Media? Or can I can get a replacement online?

Resolved! No HD channels available... signal or v6 box issue?

Every time I try to watch an HD channel,  I either get told to "Watch on +1" or a black screen with a message that says "There is a problem with the signal on XXXXXX (channel name) .  Please reboot your Tivo box (it's actually a V6 box.) If this keep...

giramel by Tuning in
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V6 some channels are greyed out

Hi, Some of the channels that I subscribe to are greyed out…..When I look at service status for my area it says no known issues. Can you advise please. The service from Virgin seems to have more problems of late.

bugsyt by Tuning in
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Problem with Tv solid green screen. Help

Hi I have a problem with my TV. It got a green screen saying there’s a problem with the DVR and they are attempting to fix it this was last night about 7pm and still isn’t working Saturday morning. This happened before on the 9/12/23 when I got in to...