Virgin TV V6

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Known Issue: Clear and Reset Function - V6

Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

Resolved! Sky sports red button not working

Sky sports golf red button not working

TV Recording Freevee etc unable to watch

Having major problem watching TV on all my devices keep getting circle going round & round for up to half an hour Have 2 V6 boxes, 3 Pods none of my devices are more than 10ft away from V6 box or Pods this can happen anytime of the day watching recor...

Red button

Sky sports red button not working.Why I am paying a lot of money for services that don't work I don't know but I may have to look at switching as this happens all the time

V6 pixelated replay

My V6 box is highly pixelated and jerky when replaying recorded material. Tried switch on/off, leads etc but no change

No paid for channels on my second box

not withstanding the shocking customer service (amazing how 2nd line) couldn’t suddenly hear me with 7 minutes to go until close of support time and terminated my call!! I just need to know how I can get all my paid for channels on my 2nd box. I did ...

Resolved! Had to reset the V6 box

Hi all Update to 360 went wrong so in an attempt to fix I had to reset the box. I now have an unknown box that needs a service number. I have looked on my VM account and cannot done where I can enter it. it won't load the apps menu so I can do the 36...

Resolved! V6 box works without internet?

During the countrywide outages on Tuesday I was affected. I had no internet, no WiFi and no phone line. But I could still watch tv on my V6 box. I always assumed that I needed internet for the box. Is that incorrect? And if you do need internet for a...

3rd V6 box Hard Drive noise/Fan noise

3 month ago, V6 box started making lot of noise similar to a hard drive working overtime or a fan going. A whirring clunking sound.I did all the trouble shooting, it’s in ventilated area etc. eventually got it replaced recently, in the last 10 days I...

Tivo V6 lights?

I've recently upgraded from the old Tivo box + Superhub 2 to Tivo V6 + Superhub 5.I have no problems with the Superhub 5 but something is not !00% with the Tivo V6 box.The Tivo V6 is connected to the hub via ethernet cable.When it is switched off via...

Resolved! Google TV

Can we have an app on the TV G6 for Google TV, as I was going to rent a movie last night on the Tivo V6, but I'm only able to purchase it.I already have it purchased on my phone, so it would have been useful to be able to just download the app

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