Virgin TV V6
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Sky Sports Red Button football schedule up to 7th Sep

Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Resolved! Sky sports HD channels not working

  I had a second TV box installed in October. since then I have NEVER had my sky sports HD channels work.. I’ve been going round in circles since then on the phone to virgin who keep raising it with IT but they keep saying it is fixed when it isn’t.....

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Cars4 by Joining in
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V6 Stuck on amber

Have tried everything fern rebooting to resetting. Blank page. No welcome message. Engineer was out earlier in the month to replace faultu hub. Also replaced non faulty V6 box and now it's not working. Have been trying troubleshooting options for 2 d...

Re: W02 error message

Hi, I've had the same issue for a week now. I've had a new v6 box sent out but I can get even fewer channels now. I've just phoned 150 and the woman tried to tell me that I have to register for BBC iPlayer and ITVX to make it work which is obviously ...

sreilly by Just joined
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Resolved! Picture pixelation

Is anyone having issues with some channels breaking up?  E4 and BBC 1 and also sometimes TNT sports.Ive double triple quadruple checked all wires etc.i have a new router and it started then.a new 4k tv and new hdmi cablesanyone have any guidance?also...

Resolved! Random black screen & no sound

  screen/tv keeps going black & no sound. Only lasts maybe 2-3 seconds. Completely random times and channels. Only happens when watching TV through tivo v6 box. Any bright ideas anyone?Also ..completely failed to record via series link on 101 BBC ONE...

TD6412 by Tuning in
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Resolved! Itv x will not play on v6 box

HiItv x doesnt play - I have signed in and out of the app on the v6 box - Have switched v6 on and off to reboot  ( netflix & iplayer and prime work all fine) have cleared cookies resett in ITV X - works for one episode and then when i would like to r...

slowstar by Up to speed
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V6 box down

Turned my tv on tonight at 10pm and was presented with a snow blizzard screen. Unable to access anything on V6 box. Remote no good. Checked my area status and it wasn't able to assist as apparently that was having also problems.Tried again at midnigh...

Bryzza by Dialled in
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V6 box

Is it just me or does everyone’s V6 box take an ETERNITY to load up? On average it’s about 7/8 minutes!!!!! I mean what I am paying for here? Back in the day you could just turn on your telly and the program would come on instantly. How is this progr...

Resolved! getting volume working on my virgin remote

Yesterday my v6 box had to be replaced by the Virgin engineer. Today I find that I cannot control volume on the Virgin remote, only on the TV remote. The online guide tells me how to reprogram the remote. The trouble is I only get the red light above...

pluggulp by Up to speed
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Trying to order a new remote ??

Hi there, Ive been trying to order a new remote since last night, as the volume, back and OK buttons doesn’t work at all. But keeps saying error accurred when placing your order. Called virgin media they’ve sent a link on my phone to order and its st...