Virgin TV V6
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Need V6 remote

My TV remote needs replacing, a number of the function keys have become spongy and do not work.  On the website in my account it says I can get a new remote for free, but the links keep sending me around in circles and results in an error occurred wh...

Greyhound Racing on Sky Sports Red Button

Please can someone explain why the Greyhound Racing through the Red Button which started on 1st January 2024 is not available on my Sky Sports Racing Channel on my V6 Box, it's so frustrating being unable to watch it because i'm an avid Greyhound Rac...

V273 V6 error

v273 error on catch up and demand for 48hrs on replacing my TiVo to V6 box excellent connection on WiFi rebooted the hub and box still not working is there a virgin network problem here?

ruffellt by Joining in
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Virgin media V6 question

Hi, I recently got a harmony hub and set it up to control my Virgin Media v6 box. I can get it to start the V6 up no problem, but it needs a double tap on the shutdown button to put it to sleep and I can't work out how to get the hub to send that but...

Address to send my boxs back

I have 2 boxs I need to send back  were do I send them ..can I  ask for packaging  from virgin to send my boxs back ..plus I'm not paying my bill this month cos iv been trying to cancel my tv package from start of January 

Duplicate folders in Catch Up on V6

Would it be possible to tidy up the Catch Up menu on the V6 box where there are a couple of old duplicate folders to services that no longer exist?i.e.ITV Catch-up - old service with no content (needs to be removed)ITVX - the new link to the ITVX app...

VMViewer by Fibre optic
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Virgin V6 completely lost all functionality.

Hi,Was watching Netflix and when I'd finished and attempted to return to 'tv', the screen went green with a small amount of distortion at the top, and that's been it for the last few hours.Ran Virgin check, ("everything is *working*" lol), rebooted m...

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Smokey-Joe by On our wavelength
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V6 box Sony STR-dh790 Help!

I recently got a new amp(str dh790) and Sony tv. When I use the amp for Nintendo switch the sound and picture are fine. When I run the virgin media box sound and picture cut out and the amp resets randomly. I’ve tried different cables and it’s not he...

Mimid by Joining in
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