Virgin TV V6

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Known Issue: Clear and Reset Function - V6

Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

Resolved! Is there a way to download shows to watch on my mobile?

I would like to download some shows so that I can watch them on my laptop or phone.Is this possible?

On demand and catch up issue

I upgraded to maxit tv today and am able to watch channels live. However when i try to watch any programmes on demand or on catch up im being told i need to upgrade. Ive been with VM for 10 years so not a new customer but cant work out why cant acces...

Resolved! BBC Iplayer, ITVX etc

Just recently I keep being asked to access shows via BBC IPlayer, ITVX.I am continually being asked to effectively log in via the TV screen (very slow), my phone oy my computer. I have to enter email addresses and passwords and sometimes even conform...

Re: Catch up channel 4 saying unsubscribed

Hi so sorry it’s a V6 she just calls them TiVo out of habit

Black Screen on TV

Hi all, I was watching with no problem a programme on Netflix, then all of a sudden my tv screen went black but did have sound. I believe it is the TiVo box at fault as I tested my tv without the TiVo box on, and the tv works perfectly. Has anybody h...

Error code

I keep getting w02 error code on several channels on 1 of my v6 box but the other one is fine done online checks and nothing is showing

Resolved! My Shows - what has gone wrong?

I have had VM for ages and, previously, when I look at my recorded shows I always had a list which I could easily play back on my TVNow when I look at My Shows I see list and list of shows that I have not recorded which are related to some shows I ha...

VieVee

Will Vievee be available on Virgin

Sky Sports

Can you pay for Sky Sports for one day only

Resolved! Activation of my upgrade

How long does it take for my channels to show on my virgin box after an upgrade?

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