Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hi, I’m hoping a member of the Virgin Forum team will respond to this with some advice, one of my V6’s is unwatchable when you play recordings or rewind/pause live tv. It just stutters and corrupts. As I can watch live tv without an issue i suspect i...
Hi,We have a V6 box and a Samsung UE43AU8000 TV.No matter how I change the picture settings we still get many of our films displayed in letterbox format,especially on Netflix.This is a real problem as my poorly sighted wife finds the small picture ve...
Hi All,Newbie on here.Friday I redid my contract and somehow lost TNT even though I am on the top package (Maxit).As far as I am aware, I do not have 360. Just standard TIVO.Looking at the channel lists, I can see 360 does not have TNT but the normal...
I requested Sky Sports UHD to be added but after 7 days they are still greyed out. F1 starts today and was expecting to be watching in UHD.Why does it take so long? Has my request been lost? I would have thought it would be almost instantaneous.
We have also been having exactly the same problem for months. I didn’t pick up on this thread at the time, unfortunately, as my search was focussed on the tv end (wrongly I now think). Please would someone be able to tell me what the outcome and/ or ...
Not entirely sure where this needs to go.I was a little horrified today when, while channel surfing, I came across a program on Sky HD Max called NCIS Los Angeles. It did not show the pin message. There were quite violent scenes but the most disturbi...
We’re watching the football on BBC and the players are a red colour on their skin. I’ve checked other channels and it’s exactly the same. I’ve rebooted the V6 box it’s not the TV as I’ve moved the HDMI but it’s exactly the same so I know it’s not the...
HiFor some time, one of my V6 boxes has been having issues when playing back recorded content - stuttering, can't fast forward, freezing, etc. I tried to reset the V6, but it is now stuck in a seemingly endless cycle of Welcome, Starting Up, Deleting...
I was in watching tv then I got a green serious DVR error wait 3hrs.I've seen a few post about this but now as the contact centre is closed I wondering if there's anything I can do to sort this before 3hrs.Also, sometimes the standby light constantly...
Hello, I am trying to get my V6 remote to control my TV.The instructions say hold 'Clear' and 'TV' at the same time until it flashes green several times. However, I have followed these steps and it only flashes red once. I have tried it several times...
