Virgin TV V6
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Forum Posts

Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

V6 problems since installing Hub4

Hi, I have been having problems with the TV V6 box connecting to wifi since installing the virginmedia Hub4.It was fine for the first few weeks but now keep getting problems with connection and problems watching any streaming services. Have tried unp...

jackson_04 by On our wavelength
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Sky Sports activation taking ages

Last Saturday the 9th, I added Sky Sports to my package via the website and I got an order confirmation email showing what my updated package would be and the new price. As of this morning, the Sky Sports channels still weren't activated on my V6..Do...

Volume always low

Hi Peter. mum having a similar problem. Well,  apart from the range of different volumes across different channels our problem is that the volume in general has to be set really high to be able to hear the TV. I wonder if it’s a setting on the TV its...

LindaC38 by Joining in
  • 211 Views
  • 1 replies
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Resolved! V6 box going on & off

HiHas been fine no problems today intill a couple of moments ago v6 box reboots itself has done this twicechecked service checker - no faultsjust wondred has anyone else had this this morning?

slowstar by Dialled in
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engineer - no show, no contact

so i have pixelating tv, and intermittent broadband.yesterday lunchtime i arranged an engineer visit, for today between 4pm and 7pm (quite surprised it was that quick actually)so leave work early, to be there on time for the visit... its now 8pm, no ...

anguz by On our wavelength
  • 427 Views
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Dazn qr code never appeared!

So I bought the boxing last night.  It told me to scan the qr code to get a free month of DAZN.The qr code never appeared, there is no information in how I can now do this.Any ideas?

Mudfut by On our wavelength
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TiVo V6 replacement Hub already in different room

Help needed. My Grandad had an issue last week where he lost all picture and sound on his ancient TiVo box.VM have sent a new V6 box. The instructions state it needs to be connected to the hub, however this has always been in a separate room as my gr...

Dazn Boxing

Signed up for boxing, paid £20, just as AJ fight started sound went, came out and can’t get back in, just blank screen. Joke.expect full refund 

Sbbrum by Joining in
  • 355 Views
  • 1 replies
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Flashing green lights on remote

My remote been light is flashing constantly, I have changed the batteries, reset the remote and rebooted my box but I am still unable to use my remote as it works just once then just the flashing green light. Any ideas how to fix. thanks