Virgin TV V6

New remote control

I ordered a new remote control but it has not turned up yet and it has been over a week.When I go on the system to try and order a new one it says I have received a new one and it is trying to charge me.

Second V6 tv box on mix tv package

I'm looking to price up a second V6 tv box on the mix tv package, but am unable to find this info. Can anyone help please? Thank you

Just need a new remote

So, my parents remote has stopped working and they just need to order a new one. It's not physically broken but changing the batteries or following all the troubleshooting steps has not helped in the slightest.My Mother spent around 30 minutes on the...

Resolved! Quest HD Pixelating

Anyone having problems with Quest HD pixelating. Happening on both V6 and TIVO boxes. When I run tests it finds problems but on numerous occasions, it reports that they can’t currently fix the issue due to problems at their end and to try again in 30...

Resolved! Upgrade to TV360 for Sky Sports+

Had the email about upgrading my V6 Box to TV360 due to the new Sky Sports+ channel.New remote is being sent out this week but there's no upgrade option on my V6 box, despite numerous reboots.Online chat agent said he'd do it remotely but nothing has...

V6 Welcome Loop

All recordings were buffering whilst live tv was fine so decided to reset the V6 box. I followed the option to delete all recordings from the menu, since rebooting I have been stuck in a loop from Welcome screen to an animated download arrow. This ha...

Resolved! V6 & Tivo pixelation

I have a V6 and Tivo boxes. My TVs are unwatchable using these boxes and have been for over a week now, an engineer came last week after my internet also went down and the pixelation seemed to be resolved after a new router was installed but the nex...

v6 rebooting loop

Hi,My v6 tv box is stuck in a booting loop, not sure when it started as we were away on holiday and when we got back, it just loops between welcome and starting up.I read on another post to try to reset it, holding down the standby and + button and s...

Virgin TV Channel Guides

Regarding the Virgin TV Channel Guides:https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guidehttps://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guidehttps://www.virginmedia.com/virgin-tv-edit/tips-and-tric...

Last Week Tonight with John Oliver S11 E16

Please could VM upload Last Week Tonight with John Oliver S11 E16 to the On Demand and Catch Up service.This episode was not broadcast in Sky Comedy due to broadcasting regulations, but Sky have made it available to watch On Demand and via Catch Up, ...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts