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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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TV channels pixelated

For the past few weeks I've noticed pixellation on certain TV channels (BBC 1, ITV channels, Really and others) which range from slight distortion to major pixellation with a pink or green screen. Most of the other channels are fine but when I switch...

Resolved! No wifi or TV, error c133

Hi all,I have a V6 box which has suddenly stopped working, with the error c133.I have no wifi either, can’t watch live TV or stream anything, although I can watch things already recorded.The VM status page says there are no issues in my area. I have ...

Denary1 by Joining in
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Pixellation issues

So 6 weeks of pixellation issues, 2 engineer visits, first one changed box checked all cables and said its probably a fault with your line coming into the house if it continues. We'll it has continued, an hour and 15 minutes later holding on the phon...

Catch up programs continual buffering issues. V6

Trying to watch program on catch up and other network apps via V6 box is near impossible because of poor quality pictures and continual buffering. With everything that is going on with VM even I'm considering moving to someone else. Would VM please s...

ibbotson by Dialled in
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Resolved! Channels moved?

Hi all,Seems the Virgin channels have moved, as certainly 5 USA is no longer on 153 as TV Choice and tvguide.co.uk indicate?Finally found it on 120?If they have, do they let these people know?

Heads Up! - pop up I cannot turn off

Intensely irritating sporadic pop-up box offering information about a channel I don't care about, and which I can't turn off.     [MOD EDIT: Subject title changed for clarity]

TCM Closing

I hear that TCM is closing down soon.  I loved watching movies on TCM so this is a bit of a tough one to take for me.  I wonder what Virgin will replace TCM with.