Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Having issues with my v6 tv box. I'm having to reboot box quite regularly and go through initial set up and it's getting quite annoying. Nearly everyday when watching on playback box regularly freezing and jumping back to previous program. I'm sure ...
Hi we signed a new contract, the same as our existing contract.We then added tnt sports, the new contract went through on saturday 11th May without TNT sports.We phoned 150 and it should be included and passed us through to faults, faults said they c...
That’s TV is now only showing “The Best Music” up until 8pm and then “That’s entertainment” for the evening time in the planner listings. it’s like this every day until it gets to the “To Be Announced” days.At the moment Benny Hill is on but is not s...
I can't get the red button to work on TNT Sports - it just takes my back to TNT 1. What am I doing wrong ?
Hi,Im watching the Beast Must Die on ITVX.On one V6 box I can get the subtitles on my other main V6 box it says no subtitles available Any ideas on how to solve as it’s bloody annoying.thanks
Whys the picture not working properly it keeps going in and out its always thw same with the big fights with virgin
Hello,We have had an issue with our TV for over a week. The checker service has said there is an issue but the date for it to be resolved keeps changing and it looks like it will be over 2 weeks before it is resolved. There is no further information ...
I recently moved house and am having issues connecting up a second V6 Box - when I connect the cable and power up the second V6 Box (Box 2), my first V6 Box (Box 1) loses all live TV channels. I have a single cable into the house which is then split...
HelloWe had an electrical storm on Monday evening which took out all the TV and Broadband in the area for almost 24 hours.Yesterday evening the Broadband came back on along with the TiVo box that we have in the living room, but the one in the bedroom...
Hello, I was charged premium Netflix to my bill, so checked the app on my tivo box & an unrecognised account is set to use the app. I have tried logging out of the app multiple times but it logs back in everytime. I have called virgin who says I need...
