Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Hi allim trying to cancel an engineer appointment which was made by an engineer last week. I keep being told to go through my virgin app but then I do and click “manage appointments” it just takes me to instructions on orders etc?I just want to cance...
Hi, Does anyone know how to bulk delete watched items in My Shows? I delete them when watched but they go into a section called Recently deleted. I have a long list going back to when I joined Virgin and it would take ages to remove them individuall...
Was there a resolution to this issue as I am experiencing the exact same problem?
I'm still in contract until May 2023.I would like to upgrade my V6 box to Virgin 360 and require two 360 minis.Virgin media customer services via whats app were a bit vague and said,'If you make any changes while in contract you will be charged pro r...
Hi is anyone having issues with pixel breakups watching LaLiga tv tonight I’m watching the Real Madrid game and have this issue.
I have a V6 box and a LG 43uk6400plf Smart TV. When I try to watch live sport on Prime Video, there is a message on the screen saying "Pause, ..., not available for this device" and the Pause button on my remote has no effect. Is this due to some lim...
My remote control is working fine on the program guide but the OK button will not select any apps!
Hi,How do i order a new v6 remote as mine is broken? The app link doesn't work!!!
My box got green screen of death just tried 150, got sent a link, link doesn’t work help please need box replacing asap
Recently recorded episodes of program on Nick. Now says need upgrade for Nick
