Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Cancel engineer

Hi allim trying to cancel an engineer appointment which was made by an engineer last week. I keep being told to go through my virgin app but then I do and click “manage appointments” it just takes me to instructions on orders etc?I just want to cance...

djr_uk by Up to speed
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Resolved! My Shows - bulk delete?

Hi, Does anyone know how to bulk delete watched items in My Shows? I delete them when watched but they go into a section called Recently deleted. I have a long list going back to when I joined Virgin and it would take ages to remove them  individuall...

Peter2020 by On our wavelength
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Upgrade current V6 box to 360 while in contract.

I'm still in contract until May 2023.I would like to upgrade my V6 box to Virgin 360 and require two 360 minis.Virgin media customer services via whats app were a bit vague and said,'If you make any changes while in contract you will be charged pro r...

Wandso by Joining in
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Hi is anyone having issues with pixel breakups watching LaLiga tv tonight I’m watching the Real Madrid game and have this issue.

Patters by Tuning in
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Cannot Pause live sport on Prime Video

I have a V6 box and a LG 43uk6400plf Smart TV. When I try to watch live sport on Prime Video, there is a message on the screen saying "Pause, ..., not available for this device" and the Pause button on my remote has no effect. Is this due to some lim...

V6 crashing

My box got green screen of death just tried 150, got sent a link, link doesn’t work help please need box replacing asap

wchuk74 by Dialled in
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Resolved! Lost access to Nick

Recently recorded episodes of program on Nick. Now says need upgrade for Nick  

miker0 by Tuning in
  • 1 replies
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