Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Our V6 EPG is showing incorrect information for “Strictly Come Dancing” episodes on BBC 1 (channel 101). Errors occur with both the main show on Saturday evenings and the followup Results show on Sunday evenings, and this is breaking Series Link reco...
I have v6 box that needs to be reallocated to my account, as the engineer was trying another box and register that one. I need to go back to the old one
My epg is not showing any of the BBC channels. All others are fine. I rebooted the box, no difference. There has been a fault with all services but now only showing a fault which prevents you using catch up etc.Does this all sound related
Hi, I've tried all possible combinations shown in the forums here. I've tried ZIGGO and TIVO and the default Virgin but non of them managed to switch channels (PR) in the little window of my LG C2 TV. Can anyone please advise if you could overcome th...
Getting freezing pics and channel failed message,all channels,wondered if there was a known issue in Bolton,my Dad rang to say his was doing the same thing and we are on different nodal areas.
… when I check the programme list there are what looks like padlocks. Programmes like bake off so nothing that should need a pin - I can watch it from catch up but with a pin We haven’t changed any settings
Hi, when you order a replacement remote are they supposed to send you a brand new one?thank you!
Having booked an engineer in June because of unwatchable channels, the problem was solved without a visit.For the past two weeks, I have had a problem with BBC3, BBC4 and BT Sport 3. The distortion comes and goes, with blocking and pixelation and occ...
Any news from Channel 4 when they will move their HD channel from 141 to 104?
I want to use my TV control app as a temporary TV controller via my mobile phone. There are no volume control or mute buttons on the keypad so how can it be described as doing everything that your TV controller does.
