Solved
Want to move my house around but the cable fitted won't reach, can I buy my own extension cable?
Hi. Getting a new couch soon that will need the living room re-arranging. Problem is, the cable fitted for the TV won't reach from the box, to where the TV will fit. I'm leaving all the cables as-is ...
Hi MV20,
Yes Virgin do use specific cable, there is a standard non-fault tech callout charge of £25 to get Virgin to do it but they will also check your signal levels and adjust them if required in the street cabinet after altering the cable.
