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WPA3 and TV360 - Wifi fails

banhamm
Up to speed

I have an Orbi mesh router attached to a VM hub5, the hub5 is running in modem mode.

On the Orbi router, I have today changed the password security from WPA2 to WPA3. All device connected ok after resubmitting the old password except for the TV360.

I am now getting error CS9995 - and cannot resubmit the old password to join the Wi-Fi network.

Anyone else experience this? Do I need to return to WPA2 security?

 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

HI @banhamm 

The 360 box doesn't  connect to WPA3 so you would either need to change back to WPA2 or connect via ethernet if possible.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

HI @banhamm 

The 360 box doesn't  connect to WPA3 so you would either need to change back to WPA2 or connect via ethernet if possible.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thanks for this - not exactly cutting edge security!