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Ianslamon's avatar
Ianslamon
Tuning in
10 months ago
Solved

Virgin tv 360 box won't record anything

I have two of the new TV 360 boxes. One has a 1TB Hard drive, the other is slightly smaller and doesn't have a HD. I've had various problems since installing them, mainly that I can't get them to rec...
  • Ilyas_Y's avatar
    10 months ago

    Hey Ianslamon Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the Virgin TV 360 mini box you are having.
    Have you tried to see what happens if you attempt to reset the TV box, i.e. a factory reset in the settings?

    Let us know how it goes.

    Kind regards,
    Ilyas.