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Virgin TV 360 remote

prigowasu
Joining in

Sorry if this isn't the right place but I'm hoping it is and that someone can help.

I have a LG smart TV and a Virgin box. The remote is paired to it and works fine but I wanted to know if there was a set of buttons to push so I can navigate the actual TV's menu to adjust brightness etc.

If you need more details, let me know and thank you to anyone that tries to help!

2 REPLIES 2

Daniel_Et
Forum Team
Forum Team

Hi @prigowasu 👋 Thank you for your post and welcome to the Virgin Media Community 😀

Just to confirm, do you have a separate remote specifically for the LG Smart TV? 

If so, you should be able to adjust the brightness using that. If, by any chance, the instruction manual doesn't make it clear how to do that, you can seek support from LG directly here

Please pop back to us at your earliest convenience and let us know how you've got on.

Regards,
Daniel

roy247
Superstar

Hi prigowasu,

In answer to your question you can't access the TV's settings using the 360 remote, you can always pair your LG's smart remote to the 360, mine is paired using Ziggo set-top box.