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Virgin TV 360 box blue standby light

Ongman84
Tuning in

Anybody know what the blue standby light on the virgin tv 360 box means?

27 REPLIES 27

newapollo
Very Insightful Person
Very Insightful Person

Hi Ongman84 

I wouldn't think it's anything to worry about.  It's probably just the LED light fading (it happens to the lights on the hubs as well)  as that light should be white when the box is switched on and working normally.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Alex_RM
Forum Team
Forum Team

Hi Ongman84,

Thanks for posting, so I can help with this I've popped you over a private message to get a few details. 

Alex_Rm

 

I would like to know why the box has gone from a red light to blue light on standby please

This did happen before with a 360 update (seems like a long time ago but I preferred it), my mini box has just been updated and the standby light is still red, still waiting for the main box to update.

Have you tried rebooting the box by switching the power off and on again to see if it changes, if not you will have to wait until virgin pushes out an update which is what happened before if I remember correctly. 🤔

 

Hi Steviehatcher,

I've popped you over a private message to get a few more details from you.

Alex_Rm

habbinclapper
Joining in

I have a blue light too

Talk2knighty
Tuning in

Yep same for me, noticed the Blue light instead of red this morning on my bedroom mini box and i see my main box in lounge is now blue on standby, boxes seem to work fine but concerned something is wrong any answers yet?

Hello,

yeah this has happened after a software update from version 5.11 to 5.12 This is normal has also changed the standby light on my main and mini box as well.

nothing to worry about as long as your services are working fine.

image.jpg

 

Speed143
Joining in

Mine is also blue since Monday