Virgin TV 360 box blue standby light
Anybody know what the blue standby light on the virgin tv 360 box means?
Forum Discussion
Hi Ongman84
I wouldn't think it's anything to worry about. It's probably just the LED light fading (it happens to the lights on the hubs as well) as that light should be white when the box is switched on and working normally.
I know you are trying to help, but you've post your fading LED theory on both community threads about this problem.
If you read the threads it is clearly not a fading LED as it wouldn't cause a lot of people to have exactly the same problem at the same time.
Hi Ian2904
I don't know if you noticed when reading the other threads but when I saw the second post regarding the blue light I immediately escalated the issue < here> (in the VIP closed forum so the Modteam were aware of any potential problems) and it's now with the products team for testing and analysis. Some of the posters have been asked in private for their 360 box details which have then been forwarded to the product team to aid their investigation.
For further historical info, VM actually changed the standby light from light blue to red over 3 years ago - see < this thread > which is an interesting read
Turned the VM box to standby last night and it went to blue.
I noticed on the tv this morning it was now back to red.
Which all suggests it was a glitch somewhere in a VM update.
It would have been nice though if VM had owned up to that rather having its customers wondering what was happening.
Hi Newapollo,
Your link to a thread of 3 years ago is indeed very interesting reading.
Basically saying the colour of the standby light is something VM have messed about with in the past and switched from blue to red in 2021.
So presumably the latest update has accidentally reversed that back for some users.
The reason people like myself have brought it to the forum is that that the colour of the LED is normally associated with a functionality meaning, but in this case it looks like it is merely an alternative colour VM use for standby. so nothing to worry about.